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HVAC Companies Denver

Startup, warranty and who you call

What you should get in writing at startup, and the two warranties people mix up.

The last page of a quote should say what gets tested, what paperwork you get, and who to call if something goes wrong.

Startup readings

On a heat pump or AC, startup means checking the refrigerant charge by superheat or subcooling, the airflow, and the temperature change across the coil. On a furnace, it means gas pressure, temperature rise and combustion, set for Denver's altitude. The quote should promise you a copy of the readings.

Two warranties

  • Parts come from the manufacturer. The term is often 10 years if the equipment is registered in time after install, and shorter if it isn't.
  • Labor is the installer's promise to fix it for free. It varies a lot between companies, and it's the one that pays for the service call.

A line that says "10-year warranty" without saying which one is incomplete. The quote should give both terms and say who registers the equipment.

Who you call

A name and number for service, their hours, and whether warranty visits come with a trip charge.

Check where your quote lands, or send it and we'll price the same work.

Common questions

Does a 10-year warranty cover labor?

Usually not. Ten years is most often the manufacturer's parts term, and only if the equipment is registered on time. Labor is the installer's promise, with its own term.

Sources

  1. ENERGY STAR installation guidance
  2. ENERGY STAR heat pump guidance